Privacy Policy

Information you give us

• Account information: your name, email address, username, password, and other details you add to your profile.
• Purchase information: billing name and address, subscription plan, order history, payment status, refunds, and related transaction details. Stripe and other payment providers process your payment-card information; Nurscience does not store your complete card number.
• Learning activity: quiz and exam attempts, answers, scores, progress, flagged questions, dates and times of activity, and course completion information.
• Communications: messages, support requests, feedback, and information you include when contacting us or reporting a question.

Information collected automatically

When you use the site, we and our service providers may automatically receive information such as your IP address, browser and device type, operating system, referring pages, pages viewed, approximate location derived from your IP address, dates and times of visits, and cookie or similar-technology identifiers.

We use personal information to:

• Create, authenticate, secure, and maintain your account.
• Provide quizzes, exams, explanations, progress tracking, and other subscription features.
• Process purchases, renewals, cancellations, refunds, and billing communications.
• Send service-related messages, including account, security, subscription, and policy notices.
• Respond to questions, troubleshoot problems, and provide customer support.
• Understand how the site is used and improve our content, features, reliability, and user experience.
• Detect fraud, account sharing, security incidents, misuse, and violations of our Terms of Use.
• Comply with legal obligations and protect the rights, safety, and property of Nurscience, our users, and others.

We rely on trusted companies to help operate Nurscience. These providers may process personal information only as needed to perform services for us or as otherwise permitted by law. They may include:

• Stripe and payment networks for payment processing, fraud prevention, subscriptions, refunds, and disputes.
• WordPress, WooCommerce, our learning-management and quiz tools, and related plugins for accounts, orders, subscriptions, course access, quizzes, and progress.
• Bluehost and other hosting or security providers for website hosting, backups, performance, and protection.
• Email and support providers for account notices, receipts, password resets, and customer service.
• Analytics providers, if enabled, to help us understand site performance and general usage patterns.

These providers have their own privacy practices. For example, Stripe’s handling of payment information is governed by Stripe’s privacy policy.

Nurscience and our providers may use cookies and similar technologies to keep you signed in, remember preferences, maintain your cart, process checkout, prevent fraud, measure site performance, and understand how the service is used.

You can control many cookies through your browser settings. Blocking necessary cookies may prevent account, checkout, quiz, or subscription features from working correctly. If we add advertising or nonessential tracking that requires consent, we will provide the controls required by applicable law.

We do not sell your personal information for money. We may disclose information:

• To service providers that help us operate, secure, analyze, support, or accept payment for Nurscience.
• When you ask us to share it or give us permission.
• To comply with law, court orders, subpoenas, or lawful government requests.
• To investigate fraud, security threats, misuse, or possible violations of our agreements.
• To protect the rights, safety, or property of Nurscience, our users, or others.
• As part of a merger, financing, reorganization, sale, or transfer of all or part of the business, subject to appropriate protections.

We do not currently use personal information for targeted advertising or sell it as those terms are defined by Montana privacy law. If that changes, we will update this Policy and provide any legally required notice and opt-out choices.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, transmission, or storage system can be guaranteed completely secure, so please use a strong, unique password and tell us promptly if you believe your account has been compromised.

We retain information for as long as reasonably necessary to provide the service, maintain business and tax records, resolve disputes, enforce agreements, prevent fraud, and meet legal obligations. Retention periods vary by the type of information and why we hold it. We may keep limited information after an account is deleted when required or permitted by law.

Depending on where you live and whether a particular law applies to Nurscience, you may have the right to:

• Confirm whether we process your personal information and access it.
• Correct inaccurate personal information.
• Request deletion of personal information.
• Receive a portable copy of information you provided.
• Opt out of the sale of personal information, targeted advertising, or certain profiling.
• Withdraw consent where processing is based on consent.
• Appeal a decision we make about a privacy request.

To make a request, email support@nurscience.com with the subject line “Privacy Request.” Tell us what you would like us to do and provide the email address connected to your account. We may need to verify your identity before completing a request. You may use an authorized agent where allowed by law, but we may require proof of authorization.

If we deny your request, you may appeal by replying to our decision and writing “Privacy Appeal.” We will not discriminate against you for exercising a privacy right. We will respond within the time required by applicable law.

You may unsubscribe from optional marketing emails using the link in those messages. We may still send essential service communications, such as receipts, password resets, account-security notices, subscription information, and important policy updates.

Nurscience is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can investigate and delete it where appropriate.

Our site may link to websites or services we do not control. This Policy does not govern those third parties, and we are not responsible for their privacy or security practices. Please review their policies before providing information.

We may update this Policy as Nurscience evolves or legal requirements change. We will post the revised Policy here and update the “Last updated” date. If a change is material, we will provide additional notice and an opportunity to exercise any required choices.

For questions or requests related to this Privacy Policy or your personal information, email us at support@nurscience.com.